NorthStar Memorial Group is seeking a Staff Associate at Mountain View Funeral Home in Lakewood, WA. Our teams assume the crucial role of ensuring seamless operations throughout every stage, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together.

Responsibilities

• Collaborate with funeral directors with events held on-site and off-site services.
• Maintaining accurate records when inputting data
• Always maintain reverence and respect for the deceased while safely transporting them into our care
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Compensation range of $17.13-18/hr.

Qualifications

• 1 year of experience in customer service preferred
• Experience handling difficult situations
• Funeral professional experience preferred

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.