NorthStar Memorial Group is seeking a Staff Associate at Floral Haven Funeral Home in Broken Arrow, Oklahoma. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with services held on and off-site
• Establish and maintain strong business relationships with our client families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for services held on and off-site
• Ensure that flowers and other memorabilia are returned to the family after services
• Help assist with the needs of our client families and guests that attend services or are in our location for arrangements

Qualifications

• 1 year of experience in customer service preferred
• Experience handling difficult situations
• Good Communication skills and attention to detail
• Funeral professional experience preferred, but not required

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.