Careers At Northstar Memorial Group

Current job opportunities are posted here as they become available.

 

 

Funeral Arranger

Department: COTC Funeral Home, Hayward Admin
Location: Hayward, CA

NorthStar Memorial Group is seeking a Funeral Arranger to join our team at Chapel of The Chimes Hayward. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. The Funeral Arranger II is responsible for providing a source of support, guidance, and direction to families before, during and after the loss of a loved one. This position also manages all phases of the funeral arrangement including the removal of the deceased, selecting and setting up funeral services to final disposition.

Responsibilities

  • Meet and consult families of the deceased to prepare At-Need arrangements (avg. 2 per day)
  • Conducts funeral and memorial ceremonies in a professional and caring manner
  • Obtains information to complete legal documents such as death certificates and burial permits
  • Creates and maintains accurate funeral documentation such as contracts, orders, and invoices to receive payments.
  • Prepares the memorial area for the family before the start of the services
  • Carries out funeral services from retrieval of the deceased to final disposition
  • Ensure that all federal, state, and local regulations related to the funeral industry are followed
  • Ensure that flowers and other memorabilia are returned to the family after services
  • Always maintains reverence and respect for the deceased.
  • Trains all staff and strictly enforces all logging, identification, casketing, and cremation procedures
  • Provide Aftercare to families
  • Contribute and maintain key performance indicators (KPIs) such ECHO Appointment goal setting, obituaries, package average, Reputation scores

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license
  • Knowledge of current federal, state and local regulations related to the funeral industry
  • Current certification if required by state regulations (California Only)
  • 2+ years of funeral industry experience, particularly in making arrangements

Compensation

  • $20-25/hr.

Benefits

  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

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