NorthStar Memorial Group is seeking a Funeral Arranger to join our team at Greenwood Memorial Park and Mortuary. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity, meticulous planning, and a personal touch in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.

Responsibilities

• Arrange and assist with funeral and memorial services for families
• Carries out funeral or cremation arrangements from intake to final disposition
• Ensures that all federal, state, and local regulations related to the funeral industry are followed
• Maintain reverence and respect for the deceased at all times
• Maintains respect for the deceased at all times while on the phone with families
• Responsible for handling all aspects of the paperwork associated with the Funeral Arrangement for each family.
• Facilitate the filing of the Death Certificates
• Maintains the files, logs, and folders in a clear, concise, and accurate manner
• Answers the phone using the NSMG principles of ECHO
• Ensures that all forms of communications are used in keeping arrangers, families, and transfer services informed of the progress of all the cases
• Maintain a high level of personal organization as the position requires multi-tasking within an ever-changing environment
• Ability to handle phone calls from our Answering Service “After Hours” on a scheduled basis
• Other duties and responsibilities as assigned by the Manager.

Qualifications

• A caring heart and a passion for helping the community in need
• 2+ years of funeral industry experience preferred, but not required.
• Bilingual is a plus
• Professional communication skills
• Strong organizational skills and ability to multitask in a busy environment
• Ability to handle sensitive situations in a professional manner

Compensation

• $21.00 - $24.00/hr depending on experience. Monthly Incentives are available

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

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