NorthStar Memorial Group is seeking a Funeral Arranger to join our team at Accu-Care Cremation and Funerals Fullerton. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity, meticulous planning, and a personal touch in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families.

Responsibilities

• Carries out funeral arrangements from intake to final disposition on the phone
• Ensures that all federal, state, and local regulations related to the funeral industry are followed
• Maintains respect for the deceased at all times while on the phone with families
• Responsible for handling all aspects of the paperwork associated with the Funeral Arrangement for each family.
• Facilitate the filing of the Death Certificates
• Maintains the online files, logs, and folders in a clear, concise, and accurate manner
• Answers the phone using the Heirloom / NSMG principles of ECHO
• When “On Call” ensures that all forms of communications are used in keeping arrangers, families, and transfer services informed of the progress of all the cases
• Maintain a high level of personal organization as the position requires multi-tasking within an ever-changing environment
• Ability to handle phone calls from our Answering Service “After Hours” on a scheduled basis
• Other duties and responsibilities as assigned by the Manager.

Qualifications

• Current certifications if required by state regulations
• 1+ years of funeral industry experience
• Professional communication and Internet skills
• Understanding of the services and products available
• Knowledge of current federal, state, and local regulations related to the funeral industry
• This is a 90% REMOTE position with 10% in office. Must in the vicinity of the Fullerton, CA area.
• The schedule is Monday- Friday 8:30AM.-5:00P.M.

Compensation

• Pay Rate - $19/hr.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.