NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Restland Funeral Home in Dallas, TX. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS when needed.)
• Operate a telephone system handling a large call volume
• Obtain Death Certificates and Burial Permits, and Burial Permit Refiles
• Release Death Certificates to our client families
• Process Trust Withdrawals accurately
• Research records to provide accurate information to directors and advisors
• Process payments
• Provide problem resolution to client families
• Any additional responsibilities as assigned

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent
• Availability to work on weekends is required

Compensation

• $18.00/hr.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.