NorthStar Memorial Group is seeking a Staff Associate at Hawaiian Memorial Park Mortuary in Kaneohe, Hawaii. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with events held on-site and off-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families and outside vendors
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia arrive on time and completed before the family's services
• Answer customer inquiries professionally, either by phone, email or in person

Qualifications

• 1 year of experience in customer service preferred
• Clean drivers abstract
• Experience handling difficult situations
• Funeral professional experience preferred

Salary Range:$18-23/hr.,

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.