NorthStar Memorial Group is seeking an INSIDE Community Service Advisor at Skylawn Funeral Home, Memorial Park and Crematory in San Mateo, CA (San Mateo County). Our sales teams take on the role of trusted advisors to families, with the main goal of celebrating life. We lead from the front, with unique and personalized options for families to honor their loved ones, all while delivering dedicated and compassionate service. We are people’s people: we listen, and fulfill what is important to our families. We prioritize financially stable roles, ensuring individual efforts are rewarded and recognized. We see your full potential within a supportive culture, fostering employee growth and development.

Responsibilities

• Answer customer questions about products, prices, and availability
• Contact new or existing customers to discuss how specific products or services can meet their needs
• Complete paperwork neatly and accurately, including all interment verification procedure
• Answer inquiries about products and services for both pre-need planning and at-need preparation
• Call and confirm all arrival times for current-day memorial services
• Explain all options of pre-need property, merchandise, and services to families

Qualifications

• High level of integrity, empathy, and passion
• Desire to help others and earn a competitive income
• Great Communication and People Skills
• Ability to work well as part of a team or independently
• Creative, outgoing, and energetic
• Valid driver's license
• 2+ years of sales experience preferred

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.